A virtual assistant was hired a year ago but had to be let go due to lack of work efficiency and taking on too many tasks. As a result, the team had to handle all responsibilities themselves. To avoid this situation in the future, they decided to segregate duties and create instructional videos for training new hires. This way, if someone leaves, they can be given notice and the replacement can be trained using the same videos. Additionally, they now have a pool of candidates to choose from based on their hiring process.